What others say about the LAB Profile (Words that Change Minds) Courses
I attended Rosie's 3 day day LAB Profiling course and it opened my mind. I found it challenged my communication methods and changed the way I listen. I've used these new skills to good effect and will continue my development in this field. Craig Robertson, FM Key Accounts Director, Mitie Environmental
I recently attended the "Words That Change Minds" LAB Profile Practitioner course held in Aberdeen which was very ably run by Rosie.
Rosie has many years experience in the area, and is very happy to share it to help your learning. The course itself was truly insightful and will give me tools that I can use not only in my business, but in life generally! Gillian Thomson, GT Conflict Resolution, Aberdeen
I thoroughly recommend the LAB Professional Practitioner Course and Rosie as a Trainer/Coacher. The content is clear and will be easy to apply with a bit of practice. The areas that the method/tools can be used in are wide - in listening, conversation, writing (email and promotional material), and in family life. Rosie is an expert on this subject and is factual with what is required to pass the course, yet taking on board the approach requires a mind shift and Rosie was supportive in helping me do this. Carol Imray, Aberdeen - G5 Technologies
I thoroughly enjoyed the three day LAB Profile Practitioner Course with Rosie. It is extremely interactive and practical and Rosie's focus ensures you are fully proficient in every area. Since completing the training I have found my communication has improved a great deal and I have become more aware of other people's patterns when I listen to them. This means I can be more effective in motivating people and more effective in handling sensitive conversations. I would recommend this training to anyone who wants to forge better relationships with customers, colleagues and friends. Harry Corry, Belfast - Harry Corry Limited
-- -- -- -- --
I did the LAB Profile after completing the NLP Practitioner Course. As a sales person, I wanted to know more about the way my customers communicate and how I can use language to influence them more effectively.
The course was very intensive but very interesting and gave me a lot to think about. I am planning on building it into future sales calls and I am sure that my outcomes will be better once I can identify my customer's hot buttons and language patterns.
I found the course to be of such relevance that I have suggested that other representatives on my team would benefit from an understanding of the LAB Profile too. Gill Westwater, Broughty Ferry
++ ++ ++ ++
Looking at staff retention and recruitment - give Rosie a call!
I attended a LAB Profile course with Rosie because I wanted to improve the recruitment and retention of staff in my organisation. I found the three days thought provoking and stimulating and I left with the raw materials to apply the basic process to my organisation's recruitment process. It is early days yet and I have a lot of learning and practice to undertake to become proficient but I can say that our last round of recruitment was the most successful for some time. I am encouraged to continue to develop my skills in this area and would advise anyone looking at staff recruitment and retention to give Rosie a call. Richard Howat, Manager Support Services, Positive Steps, Dundee (June 2013 - since then Richard has a 98% retention rate)
-- -- -- -- --
Rosie is an expert in her field, there are no two ways about it! An engaging trainer with so much professional and personal experience to add to her courses and a pleasure to work with. I'll definitely be attending more training with Rosie in future and would thoroughly recommend Rosie to anyone looking for either personal or professional development at any level. Judith MacDonald, Business Development Manager, Contempo Property (Franchising), Aberdeen
++ ++ ++ ++
I enjoyed training with Rosie and benefiting from her vast knowledge and experience of the LAB Profile. She provided us with real examples and made sure each individual got what they wanted from the training. She ensures every participant practises each stage of the learning and provides detailed feedback. As others have said her passion and depth of knowledge is second to none and she delivers training in a fun and informative way. Linda MacPhee, Nuskin, Banchory
-- -- -- --
I initially chose to go on this course because I felt it would enhance my interpersonal skills, and I find is has helped me in dealing with people both in and out of the workplace.
It was interesting to be made aware of how we use language in everyday lives and the different ways in which we express ourselves can be construed in so many ways by the people listening to us. What we are trying to say may not always be what the other person picks up or understands it to be. I guess it is easy to become stuck in a rut using the same old expressions in conversing with others and it is a new challenge to find ways of getting your point across to a group of people who will take something different away from your written or spoken word.
I found Rosie informative and interesting with plenty to say about her experiences of life. Although the course was quite intense I would recommend it to anyone wishing to improve themselves, whether it be work related or purely for personal satisfaction. Pat Burnett, Aberdeen.
** ** ** **
I decided to undertake LAB Profile training with Rosie O'Hara so that I might have another tool to add to my 'tool kit'. As an experienced Organisation Development Practitioner and Coach I feel it is important for me to keep on learning new skills and finding ways to integrate them with my existing skills. And doing the LAB Profile training was a great way to take time out and and look at something new. The style of training is perfect to allow you to leave the training with something to work on - plenty of skills practise and useful feedback. But the training is the beginning rather than the end of development - at the end of the three days it was a bit like having passed my driving test - now I can start to learn to drive. Thanks Rosie! Elaine Mottram, Pensando Consulting, Aberdeen
-- -- -- --
Rosie takes her immense knowledge and experience of the LAB Profile and provides course participants with real examples. She ensures that all participants have the opportunity to practise each stage of the process and provides detailed feedback. Rosie provides ongoing support if required and empowers people to be confident in these skills.
I use my LAB Profile skills in the workplace where I facilitate workshops, primarily to support teams and individuals through change processes. Some people can be stuck in their way of working and I can 'meet them at their bus stop' and assist them to where they want to be. Susan Raeper, Aberdeen.